Effects of Service Quality, Customer Trust and Corporate Image on Customer Satisfaction and Loyalty: An Assessment of Travel Agencies Customer in South Sumatra Indonesia

Setiawan, Heri and Sayuti, A. Jalaludin (2017) Effects of Service Quality, Customer Trust and Corporate Image on Customer Satisfaction and Loyalty: An Assessment of Travel Agencies Customer in South Sumatra Indonesia. IOSR Journal of Business and Management (IOSR-JBM), 19 (5). pp. 31-40. ISSN 2278-487X (e-ISSN)

Full text not available from this repository.
Item Type: Article
Uncontrolled Keywords: Service Quality, Trust, Customer Satisfaction, Loyalty, Travel Agent
Subjects: H Social Sciences > HB Economic Theory
Divisions: Business Administration > Journal
Depositing User: Mrs Trisni Handayani
Date Deposited: 26 Aug 2021 04:00
Last Modified: 26 Aug 2021 04:00
URI: http://eprints.polsri.ac.id/id/eprint/10368

Actions (login required)

View Item View Item