RIZKA AULIA, SHABRINA (2016) RECEPTIONISTS’ SERVICES IN HANDLING CHECK-IN AND CHECK-OUT AT THE ARYADUTA HOTEL PALEMBANG. Other thesis, Politeknik Negeri Sriwijaya.
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Text (CHAPTER I INTRODUCTION)
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Text (CHAPTER II LITERATURE REVIEW)
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Text (CHAPTER III RESEARCH METHODOLOGY)
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Text (CHAPTER IV FINDINGS AND DISCUSSIONS)
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Text (CHAPTER V CONCLUSIONS AND SUGGESTION)
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Text (REFERENCES)
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Abstract
RECEPTIONISTS’ SERVICES IN HANDLING CHECK-IN AND CHECK-OUT AT THE ARYADUTA HOTEL PALEMBANG (Rizka Aulia Shabrina, 35 pages, 3 tables, 2016) The purpose of this research is to know how the receptionists handle check-in and check-out at The Aryaduta Hotel Palembang. The data were collected by observing the receptionists and give the questionnaires to the guest about receptionists’ services in handling check-in and check-out in The Aryaduta Hotel Palembang. The finding show, there are two procedures done by receptionists at The Aryaduta Hotel Palembang when they handle check-in and a procedure done by receptionists at The Aryaduta Hotel Palembang when they handle check-out. There are similarities of the way receptionists handle check-in and check-out at The Aryaduta Hotel Palembang with the Tarmoezi and Manurung’s (2007) theory and Sambodo and Bagyono’s (2006) theory. The writer takes the conclution from the data analysis for this final report.
| Item Type: | Thesis (Other) |
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| Uncontrolled Keywords: | The Aryaduta Hotel Palembang. |
| Subjects: | P Language and Literature > PR English literature |
| Divisions: | English > Undergraduate Theses |
| Depositing User: | Mr Bambang Anthony |
| Date Deposited: | 16 Dec 2016 09:47 |
| Last Modified: | 16 Dec 2016 09:47 |
| URI: | http://eprints.polsri.ac.id/id/eprint/2897 |
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