VAHONAAN, MUHAAMMAD AKIFFIAN (2025) APLIKASI PENENTUAN PRIORITAS PELAYANAN PADA PELAYANAN TERPADU SATU PINTU DI PENGADILAN TINGGI TATA USAHA NEGARA PALEMBANG MENGGUNAKAN METODE SMART. Diploma thesis, politeknik negeri sriwijaya.
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Abstract
Pengadilan Tinggi Tata Usaha Negara (PTTUN) Palembang menghadapi inefisiensi pelayanan administrasi karena sistem manual pada Pelayanan Terpadu Satu Pintu (PTSP). Penelitian ini bertujuan mengembangkan Sistem Informasi PTSP berbasis website yang mengintegrasikan Metode Simple Multi Attribute Technique (SMART) untuk penentuan prioritas pelayanan dan metodologi Agile untuk pengembangan sistem yang adaptif. Hasil pengujian menunjukkan sistem berhasil meningkatkan efisiensi operasional, akurasi data, serta mempercepat pelayanan, berkontribusi pada kepuasan masyarakat dan pegawai.
| Item Type: | Thesis (Diploma) |
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| Uncontrolled Keywords: | Sistem Informasi, Pelayanan Terpadu Satu Pintu (PTSP), Metode SMART, Agile, Pengadilan Tinggi Tata Usaha Negara Palembang. |
| Subjects: | T Technology > T Technology (General) |
| Divisions: | Informatics Management > Undergraduate Theses |
| Depositing User: | Pustaka Manajemen Informatika |
| Date Deposited: | 06 Mar 2026 07:53 |
| Last Modified: | 06 Mar 2026 07:53 |
| URI: | http://eprints.polsri.ac.id/id/eprint/22400 |
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