PERANAN PENGAWASAN TERHADAP PELAPORAN SPT TAHUNAN PPh ORANG PRIBADI DI KANTOR PELAYANAN PAJAK PRATAMA PALEMBANG ILIR BARAT

Dede Indah, Pratiwi (2016) PERANAN PENGAWASAN TERHADAP PELAPORAN SPT TAHUNAN PPh ORANG PRIBADI DI KANTOR PELAYANAN PAJAK PRATAMA PALEMBANG ILIR BARAT. Other thesis, Politeknik Negeri Sriwijaya.

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Abstract

The tittle of this research is The Practice of Receptionist Etiquette at Harian Pagi Sumatera Ekspres Office. The purpose of this research is to determine The Practice of Receptionist Etiquette at Harian Pagi Sumatera Ekspres Office that addressed at Kolonel Barlian Streets, Num. 773, Km 6.k, Sukarame Palembang. Through this research, the author wants to how the etiquette applied by the receptionist in serving every guest. The author gets the data through interview, questionnaire and library research. Based on the comparation between the theory and the reality, there are some weaknesses found in the receptionist etiquette application that haven’t been applied optimally. Therefore it is then suggested to the manager to amend the weaknesses by arranging some job training and applying punishment to each misapplication. Key word:

Item Type:	Thesis (Other)
Uncontrolled Keywords:	Etiquette, Service
Subjects:	H Social Sciences > HB Economic Theory
Divisions:	Business Management > Undergraduate Theses
Depositing User:	Mr Bambang Anthony
Date Deposited:	19 Dec 2016 03:06
Last Modified:	19 Dec 2016 03:06
URI:	http://eprints.polsri.ac.id/id/eprint/3012

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