ANALISISKUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN DI RUMAH MAKAN GARASI “RY” PALEMBANG

BILIANI, OLVA (2016) ANALISISKUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN DI RUMAH MAKAN GARASI “RY” PALEMBANG. Other thesis, POLITEKNIK NEGERI SRIWIJAYA.

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Abstract

The title of final report is analysis service quality to consumer satisfaction in RumahMakanGarasi “RY” Palembang. As a purpose to tell about is analysis service quality to consumer satisfaction in Rumah Makan Garasi “RY” Palembang to create aim. A writer used deskriptifkuantitatifmetode. A data was analysis with averages level abbreviation implementasi and avarages score for dimension. Base of a data that was obtained all of dimension service quality to consumer satisfaction in RumahMakanGarasi “RY” Palembang is goodless. That dimension is tangible , reliabilitas, perceptive, guarantee, and empathy.

Item Type: Thesis (Other)
Uncontrolled Keywords: Kualitas Pelayanan,Kepuasan Konsumen
Subjects: H Social Sciences > HB Economic Theory
Divisions: Business Administration > Undergraduate Theses
Depositing User: Mrs Trisni Handayani
Date Deposited: 06 Feb 2017 08:47
Last Modified: 06 Feb 2017 08:47
URI: http://eprints.polsri.ac.id/id/eprint/3281

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